Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Travel Consultant & Operational Umrah/Haji di AM Wisata Muslim kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (South Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
About the role
Travel Consultant providing professional consultation on Umrah, Hajj, and other travel packages tailored to prospective pilgrims' needs.
Key responsibilities
Provide professional consultation on Umrah, Hajj Khusus, and other packages according to prospective pilgrims' needs
Analyze prospective pilgrims' needs and recommend the most suitable program based on budget, schedule, facilities, and travel preferences
Explain comprehensively regarding hotel facilities, airlines, itinerary, visa, equipment, manasik, departure schedule, and program terms and conditions
Answer all prospective pilgrims' questions accurately, friendly, and professionally according to company standards
Conduct follow-up on all leads through WhatsApp, telephone, and other media until booking occurs
Manage travel documents such as tickets, visas, and pilgrim insurance
Conduct reservations and procurement of airplane tickets, hotels (accommodation), and buses (transportation)
Coordinate with airlines and hotel vendors in Makkah and Madinah
Arrange pilgrim equipment such as luggage, catering, and uniforms
Prepare departure and return manifest data for pilgrims
About you
Minimum 2 years of experience in Sales/Marketing in Umrah/Hajj field
Minimum D3/S1 education
Graduates of Hajj & Umrah Management, Tourism are preferred
Good communication and negotiation skills
Able to work individually and in teams
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Experience with CRM or sales administration systems is an added value
Active use of WhatsApp Business, Instagram, Facebook, and other social media as means of communication with prospective pilgrims