Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan IT Assistant Manager di Sumi Hotel kami kurasi dari JobStreet (kategori Perhotelan & Pariwisata). Perhatikan lokasi kerja (West Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Responsibilities:
Maintain and support all hotel IT systems including PMS, Channel Manager, Booking Engine (i.e VHP, D-Edge), back-office systems, guest internet access, and email.
Build and monitor network infrastructure performance to ensure high availability.
Manage server environment, storage, backups, and disaster recovery systems.
Act as the first point of contact for IT-related issues and ensure timely resolution.
Escalate critical issues to vendors when needed.
Ensure all systems comply with corporate policies, local regulations, and data privacy laws (e.g., PDPA or GDPR).
Implement cybersecurity best practices, including firewalls, antivirus, software updates, and data encryption.
Conduct regular audits of system access and usage.
Lead the installation and upgrade of systems or hardware.
Prepare the IT budget and monitor expenditures.
Evaluate and recommend hardware/software purchases.
Maintain an accurate inventory of IT assets.
Train hotel staff on the proper use of IT systems and software.
Maintain up-to-date IT documentation, SOPs, network diagrams, and manuals.
Requirements:
S1 Bachelor in IT, Computer Science.
Min 3 – 5 years IT management experience, preferably with hotel hospitality background.
Familiar with hotel systems (PMS, POS, accounting systems, booking engines, etc.), network infrastructure, firewalls, switches, wireless APs and Microsoft environments.