Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Services & Translator (Semarang) di PT Lehe Foods Indonesia Trading kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (Semarang, Central Java) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Working Hours : Monday to Saturday, from 5:00 AM to 3:00 PM
a. Qualifications/????:
1. Placement in Semarang
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2. Proficient in Mandarin (minimum equivalent to HSK Level 4 or above)
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3. Fresh graduates are welcome to apply
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4. Fluent in speaking, Reading and writing Mandarin (typing Mandarin characters is preferred)
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5. Knowledge in the F&B field is an advantage
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b. Responsibilities/????:
1. Communicate with clients in Mandarin
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2. Translate documents to and from Mandarin (contracts, official letters, reports, etc.)
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3. Provide oral interpretation during meetings or discussions
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4. Support company activities (including business development, customer service, and other departments)
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5. Assist Customer Service with handling order status inquiries, assisting with order modifications/cancellations, and answering payment-related questions
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6. Assist Customer Service with addressing returns, exchanges, and refunds, handling product complaints, and responding to logistics anomalies
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7. Assist Customer Service with recording customer inquiries as required, providing timely feedback, and offering suggestions
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