Account Manager

Join a Growing Cloud Partner Empowering Digital Transformation and AI in Indonesia

At PT Cybermax Indonesia, we help businesses modernize, secure, and scale their operations through innovative IOT & AI Development, Custom Application, Custom ERP, cloud computing, software, and cybersecurity solutions. If you’re passionate about technology, strategic sales, and driving business growth — this is your opportunity to make a lasting impact.

Company Overview

PT Cybermax Indonesia is a leading technology solutions provider specializing in Cloud Services (Microsoft, Huawei, AWS and other), Custom AI / IoT / ERP / Native Application Development, Business Continuity & Cybersecurity Solutions, and Professional Services including IT consulting, project management, and digital strategy advisory. Our mission is to empower businesses across Indonesia to embrace AI-driven digital transformation through secure, scalable, and integrated IT solutions that drive growth and operational excellence.

Role Summary

As an Account Manager, you will spearhead the growth of Cybermax’s cloud and other business lines. You will serve as a trusted advisor to clients, understanding their business needs and aligning PT Cybermax Indonesia’s cloud, AI, and cybersecurity solutions to support their digital transformation goals.

You will also lead cross-functional collaboration with technical, marketing, and delivery teams to ensure seamless execution of go-to-market initiatives and client engagements. A key part of your role will be shaping and communicating Cybermax’s unique value proposition highlighting our integrated approach to AI, cloud, and cybersecurity to differentiate our offerings in a competitive landscape and unlock new growth opportunities.

Key Responsibilities

• Drive new business opportunities for all product lines that carried by Cybermax

• Build and maintain long-term relationships with enterprise and mid-market clients across various industries.

• Lead end-to-end sales cycles from prospecting, solution presentation, to contract negotiation and closure.

• Identify and qualify business leads through networking, referrals, and digital channels.

• Identify upselling and cross-selling opportunities across Cybermax’s product and service portfolio.

• Coordinate with technical, delivery, operations, and finance teams to ensure smooth project execution and service delivery.

• Monitor account performance, service quality, and contract milestones (renewals, upgrades, expansions).

• Handle client inquiries, issues, and escalations professionally, ensuring timely resolution.

• Prepare regular account reviews, reports, and forecasts for management.

• Maintain accurate account information, pipeline, and activity updates.

Requirements

• Minimum 2 years of experience as an Account Manager, Account Executive, or Client Partner in IT, cloud, or technology services.

• Proven track record in selling  cloud solutions, software services, or cybersecurity products.

• Experience leading or managing small sales or account management team.

• Familiarity with solutions such as Microsoft 365, Microsoft Azure, AWS, Huawei, Sangfor, or Odoo ERP is a strong advantage

• Excellent communication, negotiation, and client engagement skills.

• Strong understanding of B2B sales processes and IT procurement practices.

• Ability to work independently while collaborating effectively in a team-oriented environment.

Preferred Qualifications

• Background in IT, Engineering, Business, Marketing or related field.

• Experience in SaaS, managed service sales or subscription-based business model.

• Established network within enterprise IT or procurement circles in Indonesia.

Benefits & Growth Opportunities

• Competitive base salary with performance-based incentives.

• Opportunities for training and certification for leading product in the industry

• Career advancement within a fast-growing, innovation-driven tech company.

• Collaborative, supportive, and modern work culture.