Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Care Representative – Retail Account di Metacom Careers kami kurasi dari Bossjob (kategori Retail & E-commerce). Perhatikan lokasi kerja (Taguig, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service to retail customers through various communication channels.
- Assist customers with inquiries regarding products, services, and account-related questions.
- Resolve customer complaints efficiently while ensuring customer satisfaction.
- Maintain comprehensive knowledge of products and services to effectively guide customers.
- Process orders, returns, and exchanges promptly and accurately.
Requirements
- Job Title: Customer Care Representative
- Job Function: Customer Service
- Responsibilities and Duties: Demonstrated ability to manage customer inquiries and issues in a professional manner.
- Qualities and Traits: Strong communication skills, both verbal and written, with a focus on customer satisfaction.
- Qualities and Traits: Excellent problem-solving skills and the ability to work under pressure.
- Qualities and Traits: Ability to work collaboratively in a team environment.