Job Description
Full details about the role and requirements
Yukerja Summary
The IT System Maintenance Engineer – Mandarin Speaker role at Midea is curated from JobStreet (category Manufaktur). Note the work location (Cikarang) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About the role
This role involves supporting IT system requirements, implementation, and management within a manufacturing environment. You will assist in developing and implementing IT system plans, support digital transformation initiatives, manage network and data center operations, and provide IT support to users across the organization.
Key responsibilities
Assist in collecting, analyzing, and planning factory information system requirements
Support the development and implementation of three-year IT system plans, including Quality Management System (QMS), Logistics Planning System (MLS), Manufacturing Execution System (MES), Human Resources & Attendance System
Support project implementation and promote the use of information systems to drive business and digital transformation
Assist the IT Manager in network and data center management
Support information security checks and ensure compliance with IT security requirements
Respond promptly to IT issues reported by users and provide effective troubleshooting and solutions
Track reported IT issues and follow up with users until the issues are fully resolved
Collect user feedback, business requirements, and system improvement requests
Analyze user requirements and provide appropriate solutions or recommendations to management
Coordinate with the China headquarters and relevant internal teams regarding IT system requirements, technical issues, and project implementation
About you
Diploma (D3) or equivalent in Computer Science, Information Technology or a related field
1–3 years of relevant experience in IT system maintenance, IT support, network administration, or a related field
Proficient in Mandarin Chinese is a must, with the ability to communicate and coordinate effectively with the China headquarters
English communication skills
Good understanding of IT systems, network management, and troubleshooting
Strong problem-solving and analytical skills
Good communication and interpersonal skills
Able to work independently as well as collaboratively with cross-functional teams
Experience in a manufacturing environment or factory information systems is an advantage