Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at MC Home Depot is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Serve as the first point of contact for customers, addressing inquiries and resolving issues.
- Process orders, forms, and applications accurately and efficiently.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Document customer interactions and provide feedback to improve services.
- Collaborate with team members to enhance customer service quality.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 0–2 years in customer service or a related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Basic computer proficiency.
- Qualities and Traits: Ability to remain calm under pressure.
- Responsibilities and Duties: Strong problem-solving skills.