JobStreet Teknologi & IT Full Time

L2 Customer Service Payment

Impact Power Mandiri

Semarang, Central Java ไม่เปิดเผยเงินเดือน Posted 6 days ago
Location Semarang, Central Java
Salary ไม่เปิดเผยเงินเดือน
Job Type Full Time
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The L2 Customer Service Payment role at Impact Power Mandiri is curated from JobStreet (category Teknologi & IT). Note the work location (Semarang, Central Java) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

  • Receive the escalated cases and perform the follow up actions based on the effective Standard Operating Procedures (SOP)

  • Provide the appropriate solutions for Customers' cases related to B2B Products within the agreed SLA

  • Create the ticketing documentation based on the applied Standard Operating Procedures (SOP) or Working Instructions (WI)

  • Deliver the correct and effective communication to Customers, internal team, partners, and stakeholders

  • Always comply with the latest SOP, Working Instructions, Company guidelines

  • Actively involve in team's activity based on availability


Sumber: JobStreet Updated 48 min ago 71 views

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  1. Read the full description and ensure your skills match before applying to Impact Power Mandiri.
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  3. Click Apply Now to go to JobStreet. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
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