Front Desk Receptionist

Aura Aesthetic Clinic hiring for Receptionist 

Requirements:

• Female, maximum 30 years old.
• Minimum high school diploma (Diploma/Bachelor's degree is a plus).
• Minimum 1 year of experience as a receptionist, customer service, front office, or guest relations.
• Basic knowledge of aesthetic clinic treatments and nail salon services is required.
• Able to explain treatment menus, pricing, promotions, and aftercare with confidence.
• Excellent communication skills in both Bahasa Indonesia and English (spoken and written).
• Friendly, well-groomed, professional, and customer-oriented.
• Strong organizational and multitasking skills.
• Comfortable using booking systems, POS, Microsoft Office, and WhatsApp Business.
• Able to manage appointments, payments, and customer inquiries efficiently.
• Detail-oriented with strong administrative skills.
• Able to work under pressure in a fast-paced environment.
• Willing to work weekends and public holidays on a rotating schedule.
• Passionate about beauty, wellness, and luxury hospitality.

Preferred Qualifications

1. Experience working in an aesthetic clinic, beauty clinic, spa, nail salon, or luxury hospitality
2. Ability to upsell treatments and retail skincare products.
3. Familiar with handling international clients and providing premium customer service.
4. Basic understanding of treatments such as:

• Facial treatments
• Laser Hair Removal
• HIFU
• Skin Booster & PRP
• Botox & Fillers
• Microneedling
• Lash Lift & Brow Lamination
• Manicure, Russian Manicure, Gel Polish, BIAB, Gel Extension, and Nail Art