Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Guest Relations Officer di Private Advertiser kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (South Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Job Responsibilities:
Welcome and assist guests throughout their stay.
Handle guest inquiries, requests, and complaints professionally.
Ensure excellent guest experience and satisfaction.
Assist VIP guests and special arrangements.
Coordinate with other hotel departments to fulfill guest needs.
Follow up on guest feedback and ensure issues are resolved.
Requirements:
Bachelor’s Degree (S1) in Hospitality/Hotel Management is required.
Minimum 1–3 years of experience in Guest Relations, Front Office, Concierge, or related hotel positions.
Experience in a 4/5-star hotel is preferred, but candidates from other hotel categories are welcome to apply.
Excellent communication and interpersonal skills.
Customer-oriented, friendly, and professional.
Good command of English.
Well-groomed and presentable