Presales Consultant - USA

In order to assist our expanding clientele with our dialogue software, we seek a Presales Consultant based in the USA. This position holds significant importance within AnywhereNow's worldwide Sales Team. As a Presales Consultant, your primary responsibility will involve gathering client specifications and determining optimal technical solutions. Your role will encompass conducting pre-sales product demonstrations and evaluating proof of concepts for both potential and current customers.

We promise an exciting role for an ambitious tech professional, who is up for an international sales challenge!

So, - in short - what will you be doing? Below you'll find a summary of the responsibilities:

• Identify and design solutions to clients’ technical requirements, e.g. by leading workshops to scope and design a fit-for-purpose solution.

• Engage in pre-sales technical consultancy, providing technical assistance and guidance during all stages of the presales process.

• Support with RFP responses.

• Create and deliver technical and product presentations, both internally and externally.

• Proactively identify ways of improving the presales processes and team documentation.

• Support the Professional Services team by providing clear technical requirements for the designed solution.

Requirements

Why we would like to have a dialogue with you

We pick competencies over skills and experience. Can you convince us that you possess the following competencies:

• Customer centricity: The ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback;

• Innovation: The ability to generate and implement new and innovative ideas to solve problems and create new business opportunities;

• Systems thinking: The ability to understand the interdependencies and complexities of a business or project and to develop integrated solutions that are scalable and adaptable to future changes;

• Proactiveness: The ability to anticipate and take initiative in addressing potential challenges or opportunities before they arise, demonstrating foresight and proactive problem-solving;

• Adaptability: The ability to adjust to changing situations and work effectively in environments that may be uncertain or unpredictable;

• Collaboration: The ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute;

• Communication: The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns.

Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation:

• Preferably 4+ years in a customer-facing role;

• Fields of job expertise: Microsoft Voice Technologies and Microsoft 365;

• Awareness of HTML, JavaScript, CSS, and related web technologies and integrating third-party APIs;

• Implementing and supporting technology solutions based on Microsoft Voice technologies.

• Commitment to staying up to date with new-to-market technologies to deliver industry best practice service offerings.

Some last notes

Is chaos a bit of a guilty pleasure for you? Then be prepared for some excitement because no day is the same at AnywhereNow and enjoy the ride. These difficult roads will substantially add value to your development and work experience because they often lead to beautiful destinations!

But the real reason to choose us? You get the opportunity to experience what it's like to work with proud, smart, devoted and cooperative colleagues who are passionate about our dialogue products and Microsoft technology. Just like you, they go the extra mile to deliver top-notch solutions. If this sounds like what you’re looking for to find in a team, then we definitely tick that box!

Information Security Responsibilities

All employees are responsible for supporting and maintaining the organization’s information security standards. This includes:

• Adhering to all applicable information security policies, procedures, and guidelines at all times.

• Protecting company, customer, and partner data from unauthorized access, disclosure, alteration, or loss.

• Using company systems, devices, and networks in a secure and compliant manner.

• Promptly reporting any suspected or actual security incidents, breaches, or vulnerabilities to the appropriate team.

• Completing mandatory information security and data protection training as required.

• Ensuring that confidential information is handled and stored securely in line with company policies and legal requirements.

Failure to comply with information security responsibilities may result in disciplinary action.

Originally posted on Himalayas