HAL - Junior Host - SBI

As the global leader in the cruise industry, our crew members lead the way in innovative and sustainable cruising to deliver memorable vacations and build borderless connections.

The responsibility of the Junior host is to guarantee that guests have a once in a lifetime experience every time. 

Junior host is stationed in the main dining room, specialty restaurant and the lido buffet and ensures they run smoothly.

General duties include assisting guests with reservations, menu presentation, and engaging in warm light conversation. 

Ideal candidate would have impeccable professional presentation, while being charming and charismatic. 

Teamwork, collaboration and problem-solving ability are key skills for being successful in the role. 

Department Restaurant Employment Type Fixed Term Contract Location Indonesia - SBI Workplace type Onsite Reporting To Maitre D (DR)

Key Responsibilities

• Aid the Restaurant Host, Restaurant Operations Manager & Maître D’ in handling reservations on embarkation day.
• Lead and guide guests through the restaurant to their dining tables.
• Monitor and provide timely assistance to any team requiring immediate support, to provide seamless guest experience.
• Periodically visit guest tables to gather feedback & share insights with the management team.

Skills, Knowledge & Expertise

• 1 year + experience in a 5-star hotel or similar establishment 
• Intermediate skills using computerized reservation or table management systems.
• Advanced level English verbal and writing skills 
• College degree in hospitality is preferred.

About Holland America Line

Holland America has been showing guests the world’s rare and renowned treasures for over 150 years. The premium cruise line calls on more than 450 ports in nearly 100 countries across all seven continents and offers itineraries ranging from short getaways to around-the-world Grand Voyages. On board Holland America’s perfectly sized ships, guests will find fresh regional cuisine featuring locally sourced ingredients while enjoying the cruise line’s award-winning, personalized service. Once the sun goes down, they’ll have their pick of music venues boasting some of the most recognizable names in the industry: B.B. King’s Blues Club; Rolling Stone Lounge; and Billboard Onboard. Holland America is based in Seattle, Washington.