Job Description
Full details about the role and requirements
Yukerja Summary
The Product Support Autodesk (AEC) role at Metrodata is curated from JobStreet (category Teknologi & IT). Note the work location (West Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
PT Metrodata Electronics, TBK (Digital Solution and Distribution Company) would like to invite you to be part of the company to develop yourself and your skills. So let’s apply for the following open positions and have career with us.
Responsibilities
This is a full-time on-site role as a Presales Autodesk (Technical AEC) professional located in West Jakarta. As a Technical AEC professional, your main responsibilities will include analyzing client requirements, providing consulting services, delivering excellent customer service, and participating in the presales process.
Qualifications
Bachelor’s degree (S1) in Civil Engineering, Architecture, Environmental Engineering, Geomatics/Geodetic Engineering, Construction Management, Mechanical Engineering, or related Engineering fields.
Minimum 1 year of experience in the AEC (Architecture, Engineering & Construction) industry or BIM implementation
Experience in technical customer-facing roles is preferred, such as Technical Pre-Sales, Solutions Consulting, or technology/software implementation.
Familiar with Autodesk AEC solutions, including: Autodesk Forma, Revit, Civil 3D, Autodesk Construction Cloud, Navisworks, InfraWorks, Data Management solutions, Other relevant Autodesk technologies.
Strong communication and presentation skills, with the ability to translate technical concepts into clear business value for customers.
Job Descriptions:
1. Communicate with clients to understand their problems regarding design-simulation and to provide the solution.
2. Present the solution recommendations and results during customer-facing meeting.
3. Provide support for design and simulation to customers, both through training or giving end to end solution in how-to-use the design and simulation software.
4. Build, debug, analyze, and interpret ACE models using Autodesk software
5. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.