Lead Experience Technician - Mission Success Leader

This is a remote position.

Goals and Outcomes:

The Mission Success Leader is responsible for leading our client missions to success. This includes setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment to create an experience that will help our clients impress their audience. Essential Responsibilities:

• Mentor and coach technicians
• Understand and review all drawings so that all related information, Schedules and documentation is understood.
• Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
• Assemble and test equipment racks per the rack build schedule.
• Ensure the equipment is programmed, configured and tested before onsite installation.
• Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
• Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
• Inventory and deliver all equipment to the job site.
• Complete walk through of the site with the PM and go over all details of the installation.
• Verify working times and access to the workspace.
• Install all equipment per ASW documentation and standards.
• Perform minor DSP changes and load control code as necessary.
• Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
• Update mission progress in Adobe Construction Cloud and Zoho Projects at the end of each day.
• Ensure that all equipment is connected per the drawings.
• If the drawings are incorrect for functionality, mark the necessary changes accordingly in Autodesk Build.
• Ensure that every wire has a label and it is marked according to the drawings.
• Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
• Work with the Field Engineer to perform and document system commissioning.
• Submit all changes to engineering for as-built drawings.

Requirements

• CTS-I or BICSI Technician Certification
• Excellent written and verbal communication skills
• Proven customer service experience
• IP networking knowledge
• AV system troubleshooting skills
• Setup and load code into Control Systems (Q-Sys, Crestron, AMX, Extron, etc…)
• Setup and load code into DSP (Q-Sys, Biamp, etc…)
• Terminate Fiber
• Install and configure Interactive displays
• Wireless Microphone frequency coordination
• Video Wall setup and configuration
• Occasional after hours and/or travel may be required.

Benefits

• Free Employee Health Benefits (Cigna)
• Dental & Vision Available
• 401K & HSA with company match
• Profit sharing bonus
• Sam's or CostCo Membership
• Use of Discount Tire fleet discount
• Working with an amazing team and cool gear!
• Company vehicle (Ford Maverick or Bronco Sport)
• Financial assistance with AVIXA and other certifications

Originally posted on Himalayas